Refund Policy

Orient Destiny is a digital information product. You pay once, your access opens immediately and never expires. Because the content is delivered the moment you buy it, all sales are final.

We still make this right when the fault is ours: duplicate charges and any failure to actually deliver your access are refunded. Those two exceptions are described below.

A single one-time purchase — Lifetime Access, $4.99. There are no subscriptions, no recurring billing, and nothing to cancel.

What unlocks the instant your payment completes:

• Your full Four Pillars (Saju / BaZi) reading
• I Ching hexagram reading
• Luck pillars (大運) and the year ahead (歲運)
• Destiny Path: Career, Love, Wealth, Health, Power
• Unlimited compatibility readings
• AI destiny card generation

Access is tied to your account and is permanent. It is not a rental, a subscription, or a time-limited pass.

This is information, not a physical item. The reading is generated for your birth data and revealed to you as soon as you pay — there is no shipping delay, no waiting period, and no version of the transaction where you have paid but not yet received what you bought.

Once that content has been shown to you it has been consumed, and it cannot be returned or un-read. For that reason we do not offer refunds for change of mind, for disagreeing with what a reading says, or because a reading did not match what you hoped it would say.

Readings are offered for reflection and entertainment. We make no guarantee that any interpretation is accurate or predictive, and an unwelcome or unconvincing reading is not a delivery failure.

Two situations are always refunded, because in both the fault is ours:

• Duplicate charges — you were billed more than once for the same purchase.
• Technical failure to deliver access — you paid and your account did not unlock, and we could not fix it for you.

Write to contact@orientdestiny.com from the email address you used at checkout, and tell us what happened. Include your Stripe receipt if you still have it — it makes this much faster. We reply within 2 business days.

If your access simply hasn't appeared yet, sign in with the email you used at checkout before writing to us — access attaches to that account, and signing in resolves most cases immediately.

Before checkout opens, you are asked to tick a box confirming that you understand this is digital content delivered immediately and that all sales are final. Checkout cannot proceed until you do.

We record that agreement — the account that gave it, the moment it was given, and the version of this policy in force at the time — so that both sides have a clear record of what was agreed.

If something has gone wrong, please contact us first — the exceptions above are genuine, and we would rather refund you directly than have a dispute decided by a bank.

If a chargeback is opened without contacting us, we may suspend the account and respond to the dispute with our records of the purchase, the access delivered, and the consent given at checkout.

For refund requests or questions:

See also our Terms of Service.